If you're using an email program like Microsoft Outlook or Mozilla Thunderbird, you might need to log into your email provider from a browser on your computer to change the email settings. Sometimes a filter will move the email out of the inbox.
Review all of your folders, labels, and filters. This is different from your contacts list. If your email settings has a Safe Senders list, add and to your Safe Senders list. If you are still unable to find your verification email, please try the following: If you don't see our verification email in either of those folders, please try using your email provider's search function and enter This should help you find all emails from us, even those that may have been directed to other folders. Be sure to add your specific email provider (gmail, yahoo, outlook, etc) in your search. If you do not see any verification emails from us, please try the following steps:Ī quick google search for 'how to check my spam settings' should show you how to change these settings.
Hi u/hellothisme9, thank you for reaching out to us regarding this.